Transportation Sector Company

Local Utility:

CEI, Ohio Edison, Toledo Edison, Columbia Gas of Ohio and Dominion East Ohio.

Challenge:

Client has changed electric and natural gas suppliers to save money and wants to verify the accuracy of its new bills.

Buying Group Description:

Commercial Electric and Natural Gas user with over 90 facilities across Northern Ohio.

Resolutions:

• Independent Energy Consultants uses its energy accounting and bill auditing software to monitor client’s usage and billing.
• Audits revealed numerous errors in billing by the new contracted suppliers.
• Accounts charged the wrong rate at the start of a new contract,
• Accounts inadvertently switched back to the local utility's supply service,
• Accounts double-billed receiving bills for the supply portion from both the supplier and local utility company.
• Refunds and avoided costs totaled over $100,000.
• Client has 24/7 web access to our powerful software allowing it to benchmark performance, budget, forecast, track GHG, etc.

• Software models client’s organization and can run up to 50 different audits on each utility or supplier invoice.
• Accounts not properly enrolled at start of a new contract,
• Accounts charged the wrong rate in the middle of a contract,
• Accounts charged tax when not applicable, and
• Independent Energy Consultants alerts client of discrepancies and assists in resolving issues and obtaining refunds from supplier.
• In the instance of the double-billing, our audits alerted us in time to stop client from paying the erroneous second bills.