What Our Client's Are Saying

"Mr. Burns brings 22 years of experience and expertise in the fields of natural gas and electricity to governmental aggregation programs. His knowledge and experience, coupled with his awareness of and sensitivity to residential energy customers' preferences, make it easy for a City to present a well-organized and cost-beneficial aggregation program to City residents.

Mr. Burns is always ready to personally assist the individual resident in joining or leaving an aggregate group. He is always willing to explain the program to those residents that may have questions. He understands that governmental energy aggregates are made of people, not numbers.

Mr. Burns watches the market trends and advises a governmental aggregator when to strike a price for an energy program. He tracks activity before the Public Utilities Commission and advises of issues that will impact municipalities so that we may address those issues. His advice and attention to our municipality has made my job much easier, and has resulted in professionally-run aggregate programs."

– Phyllis Vento de Crespo –
Former Assistant Director of Law, City of Euclid, OH

"Most people turn to a quality atlas or a reputable consumer magazine when they need help planning a trip through unfamiliar territory or making an important purchase, so I turned to Independent Energy Consultants.

IEC calmly, politely and successfully guided our city through every phase of our opt-in and opt-out natural gas aggregation programs. They also helped taxpayers, our city, and our council of local governments achieve significant savings on residential, small business and public building heating bills.

IEC and staff are consummate professionals, knowledgeable, certified, neophyte-friendly, always available to answer questions, and are always planning ahead. I give IEC two thumbs up, way up."

– Joe Martuccio –
Law Director, City of Canton

"It has been my pleasure to work with Mark Burns in developing Green's electric and gas aggregation programs. Green was one of the first municipalities to initiate an aggregation program, and Mr. Burns' knowledge and drive were instrumental in getting this accomplished in a timely and cost-efficient manner.

The city of Green has saved its residents literally millions of dollars in reduced costs for both power and natural gas. Given Mr. Burns' extensive knowledge and customer responsiveness, I would recommend him unconditionally to coordinate any utility-based study."

– Dan Croghan –
Former Mayor, City of Green, OH

"Thanks for all your hard work and perseverance. This program has been a huge positive in otherwise gloomy economic times."

– Township Administrator –

“Mark did a tremendous job in negotiating the MSA on our behalf and I truly appreciate the hard work and attention to detail that he provided during the negotiations.”

Executive Director, McHenry County Council of Governments

Independent Energy Consultants, has been our energy broker since March, 2007. The level of satisfaction that the Village of Silver Lake has with our relationship with Independent Energy Consultants is very high. I have always found Mark Burns to be professional, extremely knowledgeable and dependable. I trust him implicitly, and have always found his advice to be both sound and timely.

Mr. Burns keeps me fully informed about all events regarding the energy market. He explains things in such a way that I can fully understand my choices and options. A variety of different programs is presented to me each time a price strike period approaches, and a recommendation is made for me to consider. Because of the thorough explanations of the options available to me, I always feel confident that I can make a wise decision regarding choosing an aggregator for the Village. There has never been a time when I did not accept his recommendation, and there has never been a time when I was disappointed with his recommendation. I truly feel that he consistently looks out for the best interests of the Village of Silver Lake.

Silver Lake has experienced no serious problems with IEC, or our chosen aggregator. On occasion, an issue has arisen; mainly concerning resident questions about the program, or an issue dealing with how the chosen energy company has corresponded with our residents. All that was needed to address and remedy such situations was handled in a quick and timely fashion after just one call to Mr. Burns. His attention to our concerns has always been as professional and as satisfactory as is his advice on the aggregation procedure; namely, outstanding. While I know IEC has many clients, the care and advice we get from IEC often makes us feel that we are its only and its primary client.

IEC has been an excellent advisor to the Village of Silver Lake in every way possible. Because of the advice received from IEC, our residents have saved many thousands of dollars on their energy costs. The rates we pay have always been lower than surrounding communities not serviced by IEC.

I look forward to our continued relationship with IEC, knowing that I will always receive the most complete and most professional service possible.

Bernie Hovey,

Mayor, Village of Silver Lake

The City of Munroe Falls has benefitted from its long and close relationship with Independent Energy Consultants (IEC). Their knowledge and recommendations have saved the residents and small businesses of Munroe Falls millions of dollars through our Governmental Aggregation Programs. The employees at IEC are very proactive in relieving me and my staff of the administrative burden of keeping our programs in compliance with the Ohio Public Utilities Commission.

They have also been an invaluable resource in resolving any issues that have come up, whether they are questions from residents or problems with a supplier. IEC continues to find our residents low rates for their electricity and natural gas and I value them as a trusted partner. In the past we have had other consultants but they could not compare with the quality service we receive from IEC.

Frank Larson,

Former Mayor, City of Munroe Falls

“My personal reflections about Mr. Mark Burns can be quickly reflected in the following few words: professional, honest, competent, knowledgeable, sincere, thoughtful, creative, insightful, thorough, and socially engaging. Over many months, Mr. Burns exhibited an uncanny ability to sift through and sort out the many details of the aggregation systems and to provide wise council. Mark Burns is the epitome of an advisor civic leaders need to have on this complex issue. All persons can absolutely count on him to be accurate in detail and right in his judgments.”

Dr. Warner Mendenhall, PhD.

Former Mayor, Village of Silver Lake

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